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  • Find Your Local Team

    The Home Care Assistance Difference

    Specialized COVID-19 Response Efforts

    Our Rapid Response Team is constantly updating protocols and communicating best practices to our caregivers, often through our caregiver app, to help keep our senior clients safe at home.

    A Care Team Dedicated to You - Virtually

    More than just a caregiver, we assign each client a care team. Our thousands of thoroughly-vetted and qualified caregivers are there to provide care to clients, with the support of a remote Care Team led by a Client Care Manager.

    Social Distancing at Home
    Thanks to a Personalized Care Plan

    In addition to essential daily life activities, our care plans often include basic house cleaning, grocery shopping, and medication pickups, which promote successful social distancing. Our trained caregivers also help keep seniors physically and mentally engaged while staying safe at home.

    Home Care Assistance of Richmond

    Richmond's First Choice for Senior Health Care and Elder Care Services

    Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care. We provide Virginia Seniors with a High Quality Affordable Solution to Age Well in the Comfort of Their Own Homes.

    We provide older adults in Richmond, VA area and surrounding communities with the highest quality one-on-one support, which allows them to live safely and independently at home. Our 24/7 Live-In care provides a highly affordable alternative to Assisted Living facilities in the comfort of your own home.

    As the premier home care provider in Virginia, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

    Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to for a free initial needs consultation with our highly experienced Certified Geriatric Care Manager.

    How a Customized Long-Term Care Plan from Home Care Assistance Works

    Home Care Assistance has developed a specific plan to address this pandemic and take care of seniors in their homes, now and in the long-term.

    1. Call us and we will determine your needs to craft a personalized care plan remotely

      Given the CDC recommendation for social distancing, we've developed a process for conducting virtual assessments either online, or by phone, so our team can create a care plan tailored to your loved one's evolving needs.

    2. Caregivers are expertly matched and adhere to special protocols

      Home Care Assistance has one of the largest caregiver networks in America. We hire dedicated caregivers and expertly match them to clients in a manner that helps minimize the risk of infection. Our caregiver app, among other means, allows for ongoing screening.

    3. We assign a virtual care team that's accessible 24/7

      When you hire us, you receive a full-time care team to assist you remotely. Your Client Care Manager develops a specialized care plan and provides quality assurance throughout the length of service. Your Staffing Manager selects the caregiver who is the best fit for your loved one's needs and personality, and your Home Care Liaison provides access to vital community resources.

    4. Our Balanced Care Method™ promotes emotional and physical wellbeing for seniors

      Our proprietary Balanced Care Method™, a training program for caregivers, promotes cognitive stimulation, nutrition, physical activity, a sense of calm, and social engagement. This program supports our client's mental as well as physical health, reducing the potentially negative side effects of isolation.

    **Policies vary by location and may be revised from time to time without notice. Exclusions may apply. Consult your local office for information regarding the products, programs and services that may be available to you.

    Ready to Get Started?

    Want to Learn More?

    Our Care Advisors are available to answer your questions. Should you wish to start care, we will connect you with a Client Care Manager to determine your needs and develop a care plan that's right for you.

    Our Care Advisors are ready to learn how we can support your needs.

    Call us today.
    804-741-0009
    Receive more information.

    Our Company Culture Touches Everything We Do

    Our Caregivers are the Heart and Soul of Our Company

    Our Innovative Programs Elevate The Aging Experience

    Trusted by thousands for a reason.

    What Our Clients Are Saying

    I used Home Care Assistance to provide care for a trust client of mine for Home Health Care. I needed someone quickly around the clock until he was placed in a nursing home as he had no family or friends that could help. I continued to use this agency while he was in the nursing home because they were so good and helpe ...

    I used Home Care Assistance to provide care for a trust client of mine for Home Health Care. I needed someone quickly around the clock until he was placed in a nursing home as he had no family or friends that could help. I continued to use this agency while he was in the nursing home because they were so good and helped him feel safe and calm. The nursing staff came out right away to evaluate him and we were staffed right away. The staff was always prompt, qualified, kind and caring. Background checks were always completed. Communication was exceptional. My client was a more difficult case, personality wise, but they were still very patient and kind. They were very dependable, I never had to worry if they were coming or not. The agency was quick to cover a sick worker, a flat tire and to communicate it with me when necessary. This will be the first agency that I will call when I need care for another client. I highly recommend Home Care Assistance.

    Read Full Testimonial

    Corrine Cooper – Richmond Virginia — Attorney and Trust Officer

    A little over five years ago, my mother suffered a stroke and I was referred to Home Care Assistance of Richmond. Initially, they provided companion care for my mother during the day, seven days a week. As my mother's physical condition continued to worsen, I extended the care to 24 hours a day. I have been very please ...

    A little over five years ago, my mother suffered a stroke and I was referred to Home Care Assistance of Richmond. Initially, they provided companion care for my mother during the day, seven days a week. As my mother's physical condition continued to worsen, I extended the care to 24 hours a day. I have been very pleased with Home Care for a number of reasons. One is continuity of care providers. My mother has the same two caregivers, week in and week out. This has given me the opportunity to get to know the caregivers and establish a working relationship with them. They have become an integral part of my mother's medical team which includes her primary care physician, neurologists and therapists. Also, the companions demonstrate an actual concern for my mother's well-being. They are compassionate and caring in the way they interact with her. And there is no price you can place on the peace of mind knowing that a loved one is being cared for in a manner that you would provide yourself if possible.

    Read Full Testimonial

    Trace Carson - Richmond, Virginia

    Home Care Assistance did a fantastic job helping my mother recover after her hip surgery. My mom was extremely reluctant to have outside help come into her home. She wanted me there to help her all the time, but I work and have children so there was no way I could provide the care she needed. The caregivers were very c ...

    Home Care Assistance did a fantastic job helping my mother recover after her hip surgery. My mom was extremely reluctant to have outside help come into her home. She wanted me there to help her all the time, but I work and have children so there was no way I could provide the care she needed. The caregivers were very caring and professional. She quickly bonded with them and they have a great relationship. Home Care Assistance did a much better job than I could have done!! I really appreciated their help.

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    Jason Schnepf – Midlothian Virginia

    Home Care Assistance provides 24 hour live-in companions for my mother. They’ve been superb about ensuring 100% seamless coverage, even when emergencies have occurred. Home Care Assistance has been helping us out for over 8 months now, through some very trying times. Everyone is always looking out for my mother and the ...

    Home Care Assistance provides 24 hour live-in companions for my mother. They’ve been superb about ensuring 100% seamless coverage, even when emergencies have occurred. Home Care Assistance has been helping us out for over 8 months now, through some very trying times. Everyone is always looking out for my mother and the staff has gone above and beyond to find just the right people to work with her. I would rate their service an A+!

    Read Full Testimonial

    Tammi Reichel – Glen Allen Virginia

    Home Care Assistance is a blessing. My husband was in the hospital and I knew he was going to need a helping hand. I was communicating with Becky Grim prior to my husband’s release from the hospital, and she was on standby ready to provide care. When I called her and told her hubby was coming home, everything was taken ...

    Home Care Assistance is a blessing. My husband was in the hospital and I knew he was going to need a helping hand. I was communicating with Becky Grim prior to my husband’s release from the hospital, and she was on standby ready to provide care. When I called her and told her hubby was coming home, everything was taken care of. Help was here before I knew it. If you have a loved one that needs a caregiver, do not hesitate to call. They are a wonderful company and their service is above and beyond.

    Read Full Testimonial

    Nancy Hathaway - Poquoson, Virginia

    We contracted Home Care Assistance to provide in home care for my mother several years ago. They began working daytime in the home 5 days/week, and as her needs have progressed they now provide care 24 hours a day 7 days a week. Home Care Assistance always stays in touch with all or our family members and keeps us upda ...

    We contracted Home Care Assistance to provide in home care for my mother several years ago. They began working daytime in the home 5 days/week, and as her needs have progressed they now provide care 24 hours a day 7 days a week. Home Care Assistance always stays in touch with all or our family members and keeps us updated on Mom’s health and activities. From the outset, this caregivers showed genuine interest in the my mother, quickly won her confidence and friendship; and have always cared for her in gentle, prompt, and thoughtful manner which goes well beyond our expectations. Our family has been exceptionally lucky to have Home Care Assistance. Both the caregivers and the agency have been fully supportive and communicative in every way.

    Read Full Testimonial

    John Trattner – Glen Allen Virginia

    I hired Home Care Assistance of Richmond to provide care for my husband who has dementia. The staff is great and very caring. The staff that comes out to help is very caring and patient. They are very professional and really nice to me and the family. I have been extremely satisfied with their service.

    Polly Bauhan – Manakin Sabot Virginia

    My 84 year old mother had fallen resulting in a very badly sprained foot and ankle and shoulder. She could barely walk, couldn't dress or undress herself due to her shoulder, and was pretty much dependent on someone else to do most things. Becky Grim, the owner, has been involved since my original call for informati ...

    My 84 year old mother had fallen resulting in a very badly sprained foot and ankle and shoulder. She could barely walk, couldn't dress or undress herself due to her shoulder, and was pretty much dependent on someone else to do most things. Becky Grim, the owner, has been involved since my original call for information. She has been wonderful. The home care workers she sent were caring, took care of my mom's needs, and were fabulous. They helped my mom get showered, dressed, they washed and dried the sheets and then changed the bed. They served her a meal each time they came, and they even cleaned up around the house when they weren't working directly with my mom. WOW!!! They were great! I would recommend them without hesitation.

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    Suzanne Creasey - Williamsburg, Virginia

    My mother came home to an independent living facility after a hospital stay. She was on hospice, bedridden and needed 24 hour care. The Home Care Assistance caregivers were always there on time and all the care was highly coordinated, so I did not have to worry about anything. Most importantly, the providers went out ...

    My mother came home to an independent living facility after a hospital stay. She was on hospice, bedridden and needed 24 hour care. The Home Care Assistance caregivers were always there on time and all the care was highly coordinated, so I did not have to worry about anything. Most importantly, the providers went out of their way to make my family member comfortable. Nothing was too much for them. They encouraged her, fixed all meals, cleaned up everything. They took extra time to look up questions my Mom had, to play music for her and whatever she asked. They became friends over time. I would recommend Home Care Assistance to anyone!

    Read Full Testimonial

    Sharon Voerman - Williamsburg, Virginia

    Find Us

    1324 Gaskins Road

    Richmond, VA 23238

    Total Peace of Mind

    We understand the trust you place in us, and do everything possible to ensure that the home care experience is worry-free for all concerned.

    Community Connections

    We are the trusted partner of reputable care professionals in the communities we serve. We pride ourselves on connecting our clients to the care solutions they need - even if it's outside our service offerings.

    Elevated Quality of Life

    Our Balanced Care Method? emphasizes healthy mind, body, and spirit. We believe that with the proper care, we can help older family members live happier, healthier, and more fulfilled lives.

    Trusted Care Expertise

    We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. And we train our caregivers accordingly.

    Committed To Our Clients

    We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between caregivers, seniors, and their families.

    High Quality Care

    We go above and beyond to deliver concierge-level care for clients who want, and expect, the very best for their aging loved ones.

    Recognized as an Industry Leader

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